About Block by Block Campus Services
Improving the Campus Experience
Our highly-visible ambassadors patrol strategic areas around campus to keep students, guests and faculty safe, and improve the campus experience.
Experience in the Urban Environment
For nearly twenty years Block by Block has improved the safety and cleanliness of America’s downtowns. Block by Block Campus Services was created to leverage the experience serving these unique environments.
Understanding of the Unique Environment
On-campus and off-campus environments pose unique challenges. We’ve worked to define every possible scenario ambassadors might encounter, along with a recommended protocol that ensures strong ownership of the situation and good communication.
We take ownership of the entire public. We’ll work to identify any issues, whether it be a suspicious person or a burnt-out light bulb, which detracts from the overall experience of the campus or off-campus area.
Each program is custom designed to meet operational requirements and budget constraints. We’ll work with your team to define all aspects of your program from operating hours and staff deployment to branding of uniforms and data collection preferences.
Our Campus Services Team
Meet our campus services team — Dedicated to designing and managing custom safety and cleaning programs for campuses like yours.
President, Block by Block
Blair came to Block by Block in 2004 and previously served as the Executive Vice President, a position he had held since 2007. Within this role he has overseen the development of both the company’s infrastructure and customer base. Over the years, Blair has worked with numerous business improvement districts during their formation phases, while also providing expertise on countless street level challenges and opportunities faced by existing districts. He has also served on the International Downtown Association’s Board of Directors for the last six years.
Vice President of Campus Services
Bill joined Block by Block in June 2016 after more than 20 years in higher education at a variety of campuses, most recently at the Associate Vice Chancellor and Dean of Students levels where he was responsible for student conduct, Title IX, and the coordination of compliance and emergency management programs. During this time he built relationships on campus with faculty, student affairs staff, campus security, and facilities personnel, as well as off campus emergency management personnel. Bill brings his extensive knowledge of current campus safety issues to his position.
Our Core Values
We do “Whatever It Takes” to exceed expectations and serve our customers.
We believe our core values collectively provide a strong foundation for shared success.
- Hard Work
Part of the SMS Holdings Family
Block by Block Campus Services is proud to be a part of the SMS Holdings family of companies, who deliver exceptional service, proven processes, and management excellence across the country.
SMS Holdings sets the standard by leading with energy, ambition, and entrepreneurship in providing professionally managed services to large, high-traffic facilities. Here’s our approach:
- Recruit dependable people who take ownership in their work while delivering the best in service and quality.
- Create reliable systems and programs to maximize value and service.
- Train people to continue to refine those proven processes and execute programs with pride.
Our sister companies
- FirstLine Security – FirstLine provides transportation screening and security services for government agencies at public facilities.
- PrimeFlight – PrimeFlight provides a complete range of services on tarmacs, aboard aircrafts, and around terminals for nearly every U.S. airline in airports across the country.
- Service Management Systems – SMS provides housekeeping and maintenance programs to high-traffic, public facilities.
- ServiceWear Apparel – ServiceWear Apparel distributes high-quality apparel to public agencies and organizations.
Learn more about how we can transform your campus experience.